FAQ

Where are you located?

We are close to 47th and Ironton (North of I-70 and East of Havana). Our building, 4890, is an L shape and we’re in Unit 6L. If you turn right onto 48th Ave, you’ll see us on the right side, at the end of the building. 

How old does my child need to be to participate in Tiny Tots Art and Play?

Children between ages 1 to 3 are able to enjoy our class. 

Keep in mind that 1) the child should be walking and 2) the child should be past the oral stage of development where everything goes in their mouths. We work with sensory bins, do activities that develop fine motor skills, and create a take-home art project each week. If they are a little older, that’s okay! You may want to look into our Mini Masters Art class for your 4-5 year old, or starting next school year, we’ll have an opportunity to bring children up to 5 at the same time on Fridays! Your child will scoop, smash, get messy, and have a wonderful time! The children get everything they need developmentally, and YOU don’t have to clean up after it!

What ages do you work with?

We offer classes starting with toddlers and do classes and workshops for kids up to middle school. We also offer adult classes and parties by special request. If you’re looking to drop off your child for a class or workshop, children need to be 4 and up (and 100% independent in the bathroom), with the exception of our Preschool Art class.

Do you only do classes for kids?

No! We try to fill the needs of the community, and are happy to accommodate a group of people who want to work on a specific project as requested. We’ve painted stemless wine glasses, led paint-and-sip experiences, and organized craft projects for dog lovers! For special occasions, we sometimes do parent/child workshops too, where you work with your child on a project! These are fantastic bonding experiences for moms and dads (and grandparents/caregivers too!)

Where can I find more information about Neighborhood Art Studio?

Our website is the easiest place to see all that we offer. Visit www.neighborhoodartstudio.com and choose from our many options to learn more about our Tiny Tots, Preschool, School Day Out camps, After School Clubs and Courses, Summer Camps, Birthday Parties and Special Events, and more! We’re also around the neighborhood at events (for schools, fundraisers, and general community happenings), so if we’re there, stop by and talk to us in person! We’re happy to help.

I’m having trouble registering my child online for an art class or workshop.

Don’t worry! When you set up an account, you’ll first set up yourself as the account manager. Then you’ll add your child as a dependent at the bottom of the page. Please be sure to add all the pertinent information, including their school name, allergy information, birthdate, and emergency contact information. Once your children are registered, you can add them to classes and pay online with a credit card. If you’d rather talk to a human, we’re happy to help. Email us at neighborhoodartstudio@gmail.com or give us a call at 720-536-5790, and leave a message if we are unavailable. We’ll get back with you at our earliest convenience! 

What do you do for kids with allergies and other special needs?

We have a nut-free studio space, and require that all lunches brought by children to the studio do not contain any nuts. If your child has other dietary restrictions, please fill that out when registering and send food for them (if any will be served during the class). We also ask that you personally discuss your child’s needs with the adult in charge at drop off so they are fully aware and can make arrangements to support your child best. Please know that we do our very best to meet those needs, but can’t make guarantees. If your child has medication to be used in an emergency, please let us know where it is, explain how to use it to the adult, and have an agreed upon place for it to be kept out of reach of others. 

Why don’t you offer 8AM to 5PM camps?

We don’t have access to a playground nearby, and children need opportunities throughout the day to run and play. We find that 5 or 6 hours is the limit where kids can continue to enjoy the experience without being able to get their wiggles out. We want our students to enjoy every minute of our camps, which is why we limit them. It also gives their caregiver time to enjoy part of the day with them doing something fun! 

What safety precautions do you take?

We take pride in making safety of the utmost priority and will do so for every child in our care. Here’s what we do for every class to ensure the safety of our children:

1. We have a nut free studio to protect kids with those allergies

2. Before beginning each day we go over the rules (how to hold/walk with scissors, use a hot glue gun, etc).

3. We only allow children in the bathroom by themselves (no other child or adult).

4. If we use the outside area by the garage door, we put out construction cones marking a play area and go over rules explicitly with the kids, so they know to stay within that area.

5. Hands get washed before any snack/meal.

6. We properly clean food areas so that cross contamination is minimized.

7. A fire extinguisher and first aid kit are prominently placed for easy access.

8. We lock doors after student arrival so people cannot enter without NAS staff being aware.

9. We have a doorbell that rings through the studio anytime the door opens, helping us know who is coming and going.

What is your cancellation policy?

Neighborhood Art Studio has a NO REFUND policy. Refunds will not be considered for missing individual classes during a session. It is your responsibility to attend the classes during the session you enrolled for.

For Single Semester and Bulk Semester Enrollments:

• If you elect to cancel for any reason at least 14 days prior to the first scheduled class during your enrolled semester, you may select one of the following options:
  • Full credit value amount to use at a later time for any of Neighborhood Art Studio’s services
  • 50% refund back to the original payment
• If you elect to cancel for any reason within 14 days prior to the first scheduled class or after the first scheduled class, you may select one of the following options:
• 50% credit value amount to use at a later time for any of Neighborhood Art Studio’s services for remaining, unattended classes
• 25% refund back to the original payment for remaining, unattended classes
• If classes are delayed due to unforeseen circumstances (i.e. nationwide pandemic), you will have the following option
• Full credit value amount for remaining, unattended classes

For Camps:

If you sign-up for camps (no school day, summer, spring, fall, winter) and need to cancel or reschedule for any reason, you will be subject to the following policies, this applies to last minute registrations as well:

• If you cancel more than one week in advance of your scheduled dates, you can receive a full credit value to use at a later time for any of Neighborhood Art Studio’s services.
• If you cancel less than one week in advance of your scheduled dates, you will receive 50% credit value to use at a later time for any of Neighborhood Art Studio’s services.
• If you do not show up for your camp day, you will not be refunded or receive credit for missed camp days.
• If you need to reschedule a camp at any time for any reason, there is a $10 rescheduling fee for each student.

For Workshops and Teen Nights: 

If you sign-up for a Parent’s Night Out (workshop) or Indie Art Night and need to cancel for any reason, you will be subject to the following policies:

• If you cancel more than one week in advance of your scheduled dates, you can receive a full credit value to use at a later time for any of Neighborhood Art Studio’s services.
• If you cancel less than one week in advance of your scheduled dates, you will receive 50% credit value to use at a later time for any of Neighborhood Art Studio’s services.
• If you cancel less than 24 hours before your scheduled Parent’s Night Out or Indie Art Night, you will not be refunded or receive credit for your paid amount.

Credit value will be retained in a dollar amount instead of a per-class amount. This credit can be used for any Neighborhood Art Studio services.

Unattended classes include the number of remaining classes in your enrollment. This does not include any missed classes prior to the cancellation date. In signing up for classes, you are agreeing to follow our refund policy as we have outlined it. If you have any questions, concerns or special circumstances, feel free to reach out to Neighborhood Art Studio, neighborhoodartstudio@gmail.com, to discuss further.

For Brews & Brushes:

REFUND & CANCELLATION

If you do not show up for any reason or are unable to make the class you booked within 6 hours of the class start time, we do not offer a refund or studio credit. If you are unable to make the class you booked please call 720-536-5790 or email tabetha.neighborhoodartstudio@gmail.com at least 6 hours before your scheduled class and we will happily issue you a studio credit for the full amount you paid to use at a later date. This studio credit does not expire and can be used towards any of our services.

MINIMUMS & CUTOFF

We have a four (4) painter minimum for a class to take place. If we do not meet the minimums the class will be canceled. At that time you have the option of receiving full studio credit or moving your reservation to another class.